Consumer protection and competition policy

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2012
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en
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Both competition and consumer policies act to protect consumers’ well-being and are usually mutually reinforcing. Competition policy seeks to spur suppliers to offer better deals to consumers. Consumer policy aims to suppress deception and other conduct and market conditions that impede effective consumer comparison- and decision-making, while providing consumers with tools to make more informed choices. However, remedies for one policy can inadvertently impede the attainment of the other policy’s objectives. New products, new pricing and marketing practices and new understanding of their effects on consumer decision-making can suggest a re-evaluation of policy interventions.
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